Frequently Asked Questions
What forms of payment do you accept?
An invoice is sent once your account is created. We accept cheque, direct transfer or Visa or MasterCard payment, in currencies AUD, EURO, GBP and USD.
What level of support is included?
24/7 dedicated email support with emergency telephone support based in USA, EU and Australia. We pride ourselves on ensuring your election is a success.
How long is my subscription?
You can subscribe to the Self-Managed Service for 3, 6 or 12 months.
How do I renew my subscription?
To renew your subscription please Contact us with the length of subscription and number of voters. We can then reactivate your account.
Do you offer discounts for non-profits?
Yes, please contact us with your requirements and we’ll send you a fixed-price quote.
What if I need to add more voters?
No problem, contact us with the number of additional voters and we’ll provide you with a quote, if accepted we’ll update your account immediately.