Step 1
Election setup and testing

A dedicated project manager gathers all the information to setup your election.

 

  • Fill in a form with your election details:

    • Election team; Polls; Dates; Counting method; Bulk email schedule
    • Voter authentication; Anonymity settings; Voter accounts; Company logo
    • Results reporting method; Special requirements
  • Your election is setup, and the project manager sends you:

    • Candidate upload link
    • The bulk email template
    • Access to your election dashboard
  • You’re in control

    • You upload your candidates (and/or poll questions), and prepare and test-send your invitation-to-vote email(s)
    • Via the dashboard you review settings, ballots, emails and conduct testing with your own group of test voters
    • When testing is complete the project manager finalises the configuration ready for launch
  • You’re not alone

    • Dedicated 24/7 email support is provided during the whole process
    • Simply click the support button on the dashboard and we’ll respond promptly
    • Support requests create an automatic email thread that includes your team and BigPulse support staff. Everyone is kept in the loop and issues never get lost.

Step 2
Voting

Everything is ready: your members can vote securely from anywhere and you can manage the election via the dashboard.

 

  • Email notification with a one-click link is sent and voters cast their vote securely and get a confirmation email with a vote receipt.

  • Scheduled reminder emails are sent to voters who have not yet voted.

  • You can manage the election via the election dashboard and do the following:

    • Monitor voting
    • Add/edit voting accounts
    • See who voted
    • Review and respond to voter feedback
    • Check bounced emails and send reminder emails
    • Send email notifications to individual voters
    • Assign re-voting rights
    • Block and unblock voting access
    • Add paper ballots
    • Suspend / unsuspend voting for individual polls
    • Check dashboard activity log
    • Send an urgent support request
  • Dedicated email support is available during the whole process.

Step 3
Results

When the election closes, the votes are counted and sent to you as the final results.

  • Election results are delivered together with participation data and the list of vote-receipts for individual vote verification

  • Results can be shared with the voters.

  • Complete voting data can be provided on request in CSV format.

  • After 30 days voting accounts and personal data are permanently deleted.

  • For your next election we can use the key settings of a previous election which will save time and effort

Don't forget

You will get dedicated 24/7 support throughout the whole process – so you don’t have to worry about learning new software and trudging through endless documentation.