Step 1
Election setup and testing

BigPulse Project Manager setting up your election

A project manager securely gathers the details to setup your election

 

  • Fill in a form with your election details:

    • Election team; Polls; Dates; Counting method; Email schedule
    • Voter authentication; Anonymity setting; Voter accounts
    • Results reporting; Special requirements
  • We setup your election and send you:

    • Candidate upload link
    • Bulk email template
    • Election dashboard
  • You’re in control

    • Add candidates and send a test invitation-to-vote email
    • Review settings, ballots, emails and conduct testing with your test voters
    • When testing is complete your election is finalized and ready for launch
  • You’re not alone

    • Dedicated 24/7 email support is provided during the whole process
    • Simply click the support button on the dashboard for a prompt response
    • Support requests create an automatic email thread that includes your team and BigPulse support staff. Everyone is kept in the loop and issues never get lost.

Step 2
Voting and Monitoring

Election is launched – your members can vote and you can monitor the election

 

  • Email notification with a one-click auto-sign-in link is sent.

  • Voters cast their vote securely and get a confirmation email with a vote receipt.

  • Scheduled reminder emails are sent to voters who have not yet voted. You can send as many reminders as you want at no extra cost.

  • Monitor the election via the dashboard:

    • Monitor vote counts
    • See who voted
    • Re-send emails to selected voters
    • View bounced emails
    • Change/fix voter email addresses
    • Add/edit voting accounts
    • Check if a member has voting access
    • Remove voters from an electorate
    • Block and unblock voting access
    • Assign re-voting rights
    • View voter feedback
    • Check poll config settings
    • Edit candidate details
    • Remove candidates from ballots
    • Suspend/un-suspend polls
    • Input paper ballots
    • Send results to all voters after poll close
    • Check activity log
    • Send support requests
  • Dedicated email support is available during the whole process.

Voting on mobile phone

Step 3
Results

Election Results example

When the election closes, the votes are counted and sent to you as the final results

  • Election results with participation data and a link to an optional vote verification page are sent. The vote verification page if published allows voters to self-audit.

  • Results can be shared with the voters.

  • Complete raw voting data is available for audits and analysis.

  • Voting accounts and personal data are permanently deleted 30 days after the election. A special BigPulse protocol enables vote data to remain because it is de-linked from any personal data.

  • For your next election a previous election can be used as a template to save time and effort.

Don't forget

You will get dedicated 24/7 support throughout the whole process – so you don’t have to worry about learning new software and trudging through endless documentation.

Support Request button image