The BigPulse service was second to none. Every query, no matter how minor, was explained in detail and I was able to make a last minute amendments. The ballot email was straight-forward, tailored to my specifications and easy to use. I would highly recommend BigPulse.
We used BigPulse for the first time in our 2011 elections, which was a critical election because it was the first time that electronic voting was allowed for our Board of Directors. We needed to combine this new election process with the elections for our geographical and commercial division directors. We required a system that would allow us to run several divisional elections concurrently with the Board of Directors election, with different voter groups for each election, and an easy way to see our results. BigPulse was able to provide this for us. We chose their managed service and it all worked very well, including a custom “bridge” they built between our user authentication system and their voting system. BigPulse was willing and able to accommodate every request we made in a very timely way. On counting day, we had our results as soon as the ballots closed, and the time required to tally and record the results decreased from several hours and many people to just a few people and less than 30 minutes! The feedback we received from the voters was all positive. We can’t thank BigPulse enough for being a big part of a very successful new process.
We used BigPulse for the first time in 2009 to carry out our Executive Board elections and we were delighted with the service we received. BigPulse were able to tailor their system for our very specific requirements for an electorate that covered more than 80 countries across all time zones. The level of support we received from BigPulse’s staff was second to none and extremely professional. I have no hesitation in recommending BigPulse.
We started using BigPulse in 2007. With excellent guidance and support we were quickly able to set up the system through its easy to follow menus. We had a three fold increase in votes compared to the old paper intensive system and there was a massive reduction in staff time preparing voting papers for hard mailing and finally in the counting of votes. We are committed to e-voting and would highly commend BigPulse to anyone thinking of proceeding down this path.
As a branch campus it is difficult at times to modify an election system from the entire university to meet the needs of a much smaller population. BigPulse allowed us to create, monitor, and post our elections with great ease and for a fraction of the cost. The courteous service alone is worth every penny we spent. With the service and the user experience BigPulse offers, I hope this partnership can continue for a long time. Thanks so much!
BigPulse has been incredibly responsive in helping us to create and securely manage the School’s SRC election process. I would highly recommend BigPulse for any voting needs in any organisation. Their responsiveness and willingness to meet our requirements have been fantastic.
We were delighted with the service that BigPulse provided and will certainly use them in the future. Our organization is challenging in several ways. One component is election of 40 persons from a slate of around 100, all with bios. Another is that our membership currently spans 82 countries. Nonetheless, everything went seamlessly. BigPulse did the work in a very efficient and timely manner. In our previous election we used paper ballots and had an 11 percent return rate. With BigPulse we jumped immediately to a 57 percent return rate. We recommend them without reservation.
I am so thankful that we chose BigPulse for our University’s Student Union election needs. BigPulse is feature-rich and easy to use, and the staff are exceptionally knowledgeable and responsive. Our first round of elections went without a hitch and voter comments were overwhelmingly positive. BigPulse earns my highest recommendation!
Our election went very well and we received positive comments about how easy it was to vote. We had a record number of voters, 74%, which is excellent. Thank you for your assistance and for instantly knowing the answers to my questions.
I researched more than a half dozen online voting companies in order to find a company that could provide a service which would be competitive, yet supply the value and assistance that we were looking for. I found that with BigPulse. I must say the service BigPulse provided exceeded my expectations. BigPulse’s direct involvement with advice in regards to content, timing and follow up was extremely helpful. Working with BigPulse I found that the responsiveness to enquiries was immediate. Your service was truly an exceptional. I sincerely recommend BigPulse to any group that needs online voting.
BigPulse staff were always very cordial and understood CIES needs. BigPulse worked closely and effectively with the CIES staff and replied to members’ technical difficulties promptly, and kept us informed of the elections’ progress in a clear and professional manner. I highly recommend BigPulse to other organizations, and it is very likely that CIES will request their services for next year’s elections.
Several years ago the Ontario College of Pharmacists investigated online systems to support our member election and voting processes, as well as member surveys. We were looking for one that would meet our requirements and support the standards we needed to meet as a regulatory body. BigPulse more than met our requirements … their system is stable, secure and exceptionally flexible, and the staff at BigPulse provide exemplary customer service and support. BigPulse is one of the best companies we have worked with and we highly recommend their online voting system and services.